Jasoren LLC (“we”, “us”, or “our”) is the developer, owner, and manager of the ImmerseMe virtual reality (VR) platform. We operate the platform through physical VR headsets located at our VR stations and maintain an informational website about our services. We are committed to protecting your privacy. This Privacy Policy explains how data is collected, used, disclosed, and safeguarded in connection with your visit to our website or your use of the ImmerseMe VR platform.
This Privacy Policy applies to visitors of our website and to users of the ImmerseMe VR platform via our headsets.
Website Visitors
Our website is solely for informational purposes, providing details about our business and services. Visitors can read text content and view embedded videos from our YouTube channel. No purchases, registrations, or interactive features are available on the website.
We do not collect any personally identifiable information from website visitors, such as names, email addresses, addresses, phone numbers, or mobile numbers.
We do not collect any technical information ourselves. Because our website uses Google Analytics, Google may automatically collect certain non-personal technical information when you visit the site. This may include your IP address, device type, operating system, and browser type. This information is used solely for operational, analytical, and security purposes. Please refer to Google’s Privacy Policy for details about their data collection and use.
ImmerseMe VR Platform Users
We offer two types of VR headsets: unlocked headsets for free sessions and locked headsets for pay-per-use sessions. For both types, we do not collect any personally identifiable information about users, such as names, emails, addresses, phone numbers, or mobile numbers. We do not require users to identify themselves or create accounts to access VR experiences.
For pay-per-use sessions only, users voluntarily scan a QR code displayed on the headset to unlock and pay for a session. During this process, limited transactional and technical information may be collected or generated, including payment confirmation details, transaction reference identifiers, session time and duration, location of the VR experience, and technical identifiers required to enable the session. Session start and end times are registered during the payment process. We do not collect or store full bank account numbers, card numbers, CVV codes, or online banking credentials. All payments are processed securely by third-party banks or payment service providers.
The information collected is used to process and confirm pay-per-use session payments, enable access to the purchased VR experience, operate and maintain the platform, improve service performance, detect fraud or misuse, and comply with applicable legal and regulatory obligations. Data is not used for account creation, profiling, or unrelated marketing activities.
Data is processed in accordance with UAE data protection laws, including Federal Decree-Law No. 45 of 2021. Processing is based on your consent (given when you scan the QR code and complete payment for pay-per-use sessions), the performance of a contract to deliver the VR session you purchased, compliance with legal obligations, and our legitimate interests in operating and securing the platform.
Payments are handled exclusively by secure third-party payment providers or banks. We do not have access to or control over your full banking or card details. Payment providers process data in accordance with their own privacy policies and applicable regulations, and users are encouraged to review those policies separately.
Information may be disclosed to legal or regulatory authorities when required by law. Data is not sold, rented, traded, or otherwise shared with third parties.
Data is retained only for as long as necessary to complete transactions, meet legal, accounting, or regulatory requirements, resolve disputes, or enforce agreements. Once the data is no longer required, it is securely deleted or anonymized.
Reasonable technical and organizational measures are implemented to protect data against unauthorized access, loss, or misuse. While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
To the extent we process any personal data under applicable UAE data protection laws, users may have the right to request access to such data, request correction of inaccurate information, request deletion where permitted by law, or object to or restrict certain processing activities. Requests may be made using the contact details provided below.
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our data practices. Any updates will be posted on our website with a revised effective date (current date: 17 December 2025).
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, you may contact us at:
Jasoren LLC
Email: info@immerseme.tech
Address: B07-36, S.R.T.I.P FZ, PO Box 66366, Sharjah, UAE